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Privacy Policy

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In order to provide you with our services, it's necessary for us to process some of your personal data. This helps us to provide you with a better service and improve our services and it means we can keep you up to date with information about new services or special offers. We may contact you by email, phone, mail or social media.

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We may collect the following information: name, date of birth, lifestyle and medical information, contact information including address, emergency contact details.

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We use your data to deal with any requests you make, confirm your booking, get feedback from you on your experience, notify you about new offers or services, advise you of a change to our policies or issues with a service and to comply with legal obligations such as retaining your details after a treatment. Medical and lifestyle information will be used to assess the safety and suitability of a treatment prior to the treatment starting and provide you with a treatment that suits your needs and will never be disclosed to anyone else without your permission unless we are required to by law.

 

You can update your preferences with regard to how we contact you and what data we hold, request that we delete your data or request a copy of your data and have any mistakes corrected by emailing info@serenitymobilemassage.com. Please note we may need to ask for identification before we delete or alter information held. 

 

We will not sell, distribute or lease your personal information to third parties unless we are required to by law.

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Our website contains links to other websites.  Once you have used these links to leave our site, you should be aware that we do not have any control over that other website.  Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.